We got a pretty angry complaint today from a buyer on the list. If anyone is feeling a bad way, don't suffer in silence. Let me know before your patience reaches a point where you're boiling. I'm not holding anyone hostage, let me know you want to cancel and you've got it.
I understand the complaint. The view from the outside looking in is that I should just have these things on the shelf, right? That's reasonable (and easy to say), but it doesn't line up with the actual history of parts availability for the Yerf Dog across all vendors including Yerf Dog themselves. I've been posting my view on this for about the last year.
Looking back, Yerf Dog screwed up on the front end of the Spiderbox. Instead of sticking around to solve the same problems I'm dealing with here, they cut bait and (presumably) took their profits home with them instead of using that money to solve the problems they created. YD had a lot more resources than I do, and they didn't think it was worth it to reinforce their front end and save the Yerf Dog 150's. Now more recently, Steve at BMI contacted me in late 2017 and asked if we'd be open to supplying them with BDX spindles and A-Arms. BMI has more resources than us, but yet they also (apparently) don't feel it's worth it to keep producing these parts. That's it, there's no one else to even talk about. The history and trend is clear, at least from where I sit. Manufacturing these items isn't good for business, and in my opinion the writing is on the wall. I feel that the Spiderbox will die as we know it if I pull out. I (personally) don't want that to happen.
This falls on the community and we as enthusiasts to figure out. Look at this forum and think about the motivation behind what I'm doing for a second. There is more going on here than just taking your money and sending you a part. I'm an enthusiast and I think that shows in the work. I started young and pieced together the equipment over the years, bootstrapping every step as means became available. Keeping Yerf Dogs alive always has been, and always will continue to be, a group effort by enthusiasts for as long as Yerf Dogs exist.
Everyone participating in this new package deal has a direct hand in keeping these products available in 2018 and forward, and I appreciate it. I've spoken to most of you up front before creating the $445 deal so most are already in the loop on this. I feel that by providing updates here, almost everyone is feeling involved as a team in this process.
On the other hand, if you feel that what I'm saying is nonsense and that these are my problems as a business, not yours, that's fine and perfectly valid. But if I were considering the situation as purely business, I'd have already reached the conclusion that I need to dump these products and focus on more profitable projects like NanoEFI.
If you don't feel that it's appropriate that I'm asking a group of owners to shoulder some of the burden (pay up front then wait) I understand. But if you're out, you're out. No half stepping. When it comes down to it I want to work with guys who feel that they're in this fight with me. I intend to continue being transparent about what is going on in real-time, you can change your mind after any one of my updates if it's going on too long. Just let me know you want out. Nothing wrong with it, just let me know.
If you have a complaint or want to reach me directly, I'm right here in this thread. Let's talk. I'm fine hashing it out in public. I believe everyone is accountable for their words. Something I won't deal with is a person staying quiet here but then getting furious in private conversation, grilling my people for what are my decisions, not theirs. I'm available 24/7. If you have issues that go beyond the front end kit, create a new topic to address me directly
like Fnonthlake123 did here. Everyone please speak your mind early if you have an issue, before things turn to anger, and let's work out whatever solution works for you.
(Also to the person I'm referring to, you were right, the reverse kits were listed as "low stock" when you ordered. My people were looking at the wrong thing. You're not crazy brother.)