Frank wrote: ↑
Wed Jan 31, 2018 5:59 pm
Hi, I don't ever post online but had to. I ordered new a arms on January 5, supposed to be in stock and shipped on 8th. Finally received them on the 29th after several phone calls and excuses. Worst welding I have ever seen, and nothing lines up at all. Tabs,shock mounts lengths are all different. Now being told you won't be making new ones for another 10 days. Not a happy camper AT ALL. FRANK
Hey Frank, take a look at this earlier thread for a more in-depth answer on what I'm doing about the recent A-Arm issues:
The 10-day hold is mostly to address these recent issues (but also because we're out of A-Arm loops). I'm improving tooling and training during the downtime. I understand your frustration and I know you want to ride, but I don't want to rush and end up sending out more items over time that aren't made correctly. It takes a lot of work to make things right, and even more work to make sure things continue to be right long term. Thanks for the heads up
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