Thanks for reaching out to us. I looked into your order, the hold appears to be due to the 3-point safety belts. Looks like they will be back-ordered for 30 days. Jeremy from our staff recalls speaking with you last week; asking if you'd like us to change the order to Sparco 4-point belts and he has been waiting to hear back.
Are you interested in the Sparco units? If not, we can ship the rest of the order today.
https://www.buggydepot.com/product/405/ ... t-red.html
Another option, we have some standard 4-point harnesses arriving today or tomorrow. These sell for $15 more each than the belts you ordered, but we'll ship these to you at no extra cost if you prefer. They fit better than the original 3-point belts, but you'll have to locate a good spot on the frame for the 4th point.
https://www.buggydepot.com/product/333/ ... -seat.html
About the emails: We've had a few reports of emails not being received in the last 2 weeks, but we've tested the checkout system and our auto emailers, but haven't been able to reproduce any kind of problem with the services. If this is happening with anyone else reading this, please let us know. We will continue looking into the issue.